Transforming Services through Self-Service and Digital Platforms

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Published by Fran_Langham for Capita Conferences in Local Government

A One Day National Conference Channel Shift in the Scottish Public SectorTransforming Services through Self-Service and Digital Platforms Thursday 21st Match 2013 - Edinburgh   Chair: Louise Macdonald, Chief Executive, Young Scot and Member, Digital Participation Action Group   Capita’s one day national Channel Shift Conference focuses on the practical challenges of transforming Scottish public services through self-service and digital platforms.  We are pleased to launch our Channel Shift ...

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