Council achieves complete channel shift in handling Penalty Charge Notices online, saving an estimated £90,000 per year in administration and related costs
Harrow Council has been able to completely automate its handling of parking and traffic enforcement Penalty Charge Notices (PCNs), saving it an estimated £90,000 per year, using the AchieveForms intelligent online forms solution from Firmstep, a leader in online service solutions for local government.
The take-up of the...
