Coactiva is pleased to announce that Dudley Metropolitan Borough Council is the latest Local Authority to adopt Coactiva’s Intercept RBV solution through Victoria Forms’ eclaim. The West Midlands-Based Council has a population of over 300,000 and deals with almost 11,000 new claims every year (approximately 2/3rds of which are made direct to the Council). They have chosen Intercept RBV through Victoria Forms’ eclaim solution as well as the additional CRA module for their new Housing Benefit claims....