Tenants produce designated persons guide

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Published by TPAS for TPAS in Housing and also in Communities

TENANTS PRODUCE DESIGNATED PERSONS GUIDE   The National Tenant Organisations are today launching their “Resolving Complaints Locally” guide aimed at “designated persons” –  tenant panels, councillors and MPs.  The cross-sector guide supports the introduction of new provisions in the Localism Act 2011 which gives new powers to locally elected representatives and tenant panels to play a bigger role helping tenants to resolve more complaints at the local ...

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