Tenant guide for 'resolving complaints locally'

Advertise here

Published by Brian Church for 24dash.com in Housing

The National Tenant Organisations have produced a 'Resolving Complaints Locally' guide aimed at "designated persons" who will help tenants in dispute with their landlords.  From April, tenants will be able to seek assistance from designated tenant panels, councillors and MPs. The guide explains what this means for the designated persons themselves.   "Localism is all about handing more power back to local people, that's why we are making it easier for local people to resolve complain...

Read full article...