Excellent feedback recognised at Kier Sheffield

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Published by Rebecca Jackson for Kier Services in Housing and also in Communities

Kier Sheffield LLP is celebrating after receiving 95% positive feedback from customers for the repairs and maintenance work it delivers to more than 42,000 council-owned homes and public buildings across the city. Customer satisfaction continues to improve year on year with Kier exceeding its overall repair service target of 92% satisfaction, particularly in its gas servicing and adaptations work. Both received 97% customer satisfaction during the last nine months. Kier has a strong focus on custome...

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