Welfare reform: Landlord restructures to create 17 permanent roles

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Published by 24publishing for 24dash.com in Housing and also in Central Government, Local Government, Universal Credit

A housing association has restructured its Neighbourhood Services Directorate to create 17 permanent roles to help residents cope with welfare reform changes. Guinness South, a member of the 60,000-home Guinness Partnership, said it is "modernising the way we do business" to help its residents face the changes. It comes as a new award - launched by payment collection specialist allpay and 24housing magazine - seeks to showcase the best ways housing providers and councils are communicating welfar...

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