From involvement to empowerment

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Published by Cheryl Harrison for Stockport Homes in Housing and also in Communities, Education, Environment

How do you move from involvement to empowerment? That’s what Stockport Homes’ Customer Involvement Team answered at a recent best practice showcase. 38 housing professionals attended to hear about how to focus on improving value for money and customer outcomes. Seminars included: innovative solutions to community issues, delivering an award winning customer training programme, embracing change and supporting people to find work. When asked why Stockport Homes held the event, Sandra Co...

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