Plain English award for housing association's handbook

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Published by Max Salsbury for 24dash.com in Housing and also in Communities, Featured

A North West housing association has won an award recognising its use of clear English in its communications with tenants. Liverpool Housing Trust (LHT) - which manages over 10,000 homes - has now won the Plain English Award four times in the last gives years. LHT - part of Symphony Housing Group - was recognised for the "crystal clear writing" in its handbook for tenants who live in supported accommodation across Merseyside, Cheshire and Lancashire. Nicola Williams, LHT supported housing manag...

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