Homelessness charity Shelter Scotland says that it has seen a massive increase in the amount of calls it receives from desperate families and individuals. The charity has reported a 43% increase in call volume over the last three years and is currently handling 60 enquiries a day - up from 42 a day in 2008/09. Shelter says that stretched household budgets, the impact of welfare reform and increases in the cost of living are putting people at risk of losing their homes, and revealed last month that ...