B3Living’s in-house repairs service, Send and Mend (SAM), have completed their first renovation of kitchens and bathrooms. The new service was set up in June this year and has been so successful in delivering the day to day repairs that they’ve started to branch out into planned maintenance. Bill Finch, B3Living SAM Head of Operations said: “We decided to bring the repairs service in-house because we knew we could offer residents a better service, more cheaply. All the operative...