Soha Housing, an Oxfordshire housing association which is 15 years old in 2012, put customers at the forefront of its celebrations during National Customer Service week, 1-7 October.
As a local employer it has been keen to help people into work and recently completed ‘Project 15’, an initiative for 10 tenants to achieve a City and Guilds Customer Services Certificate whilst running surveys for the company. The team contacted other customers to find out their views of Soha and where...
