Small Centre, Big Ambition

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Published by Eddie for Richmond Housing Partnership Limited in Housing

South West London housing association RHP won Small Contact Centre of the Year in the European Call Centre & Customer Service Awards 2012 this week. RHP’s Customer Contact Centre beat off stiff competition from a host of international companies including Amicus Horizon, Johnson & Johnson and Britannia Rescue. The awards focus on what makes each call centre extraordinary, examining the people and processes that make the biggest difference to customers. RHP’s Customer Service Advisors...

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