Two prominent figures from the social housing world provided food for thought when they addressed frontline professionals and residents at a conference in the Midlands. Michelle Reid, CEO of the Tenant Participatory Advisory Service (TPAS), and Alistair McIntosh, CEO of the Housing Quality Network (HQN), were guest speakers at the MNRI’s (Midlands Network for Resident Involvement) annual conference. Sally Debiage, Vice-Chair of MNRI and Customer Involvement Officer at Friendship Care and Housing...