New Charter is keeping tenants afloat

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Published by Peter Bird for New Charter Housing Trust Group in Housing and also in Communities

Sink or Swim,’ is the message New Charter Housing Trust will be taking out into their neighbourhoods over the coming months. In response to the forthcoming Welfare Reform changes, New Charter Homes has set up a specialist, dedicated welfare advice team (SWAT) to help tenants keep their heads above water. So, SWAT’s it all about? The SWAT team will be carrying out door-to-door visits to tenants, offering advice and support on the under-occupancy (bedroom tax) and Universal Credit change...

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