The boss of Jobcentre Plus has been left embarrassed and “disappointed” after a Channel 4 dispatches programme revealed that over 100 jobs the agency was advertising at its branches weren’t even listed on its website for the unemployed.
It was one of a series of painful-to-watch moments for Ruth Owen, chief operating officer at Jobcentre Plus, who was also shown evidence that frontline Jobcentre staff are lacking a consistent and effective approach to getting people back into work ...
