Liverpool Housing Trust’s (LHT) Customer Service Centre has been shortlisted for the ‘Contact Centre of the Year’ award at the Northwest Contact Centre Awards 2012. The award recognises a high quality service to customers and colleagues and the nomination highlights the dedicated work from staff at LHT to ensure that tenants receive the highest standard of service. LHT’s customer service officer Kellie Haywood has been individually recognised as she has been shortli...