A housing association in the Midlands is part-funding a member of the housing benefit team in Birmingham City Council in a bid to support its residents and ensure their claims are handled as efficiently as possible.
Trident Group - which manages 3,000 homes and works across nine local authorities - says it is part-funding the role for a dedicated officer to help the flow of information between it and the council.
Councils involvement in Universal Credit - which will see the bulk of claimants app...
