The Trident Social Investment Group, which houses 6,000 people across the Midlands,is coming to the end of a 'summer of surveys' as part of a big push to engage tenants, communities and stakeholders more effectively and to assess the quality of the Group's services and impact on the local community, economy and environment. The 'summer of surveys' has included a STAR PLUS interview survey of 600 tenants, two tracking surveys of recipients of repairs and new lettings, and a survey of stakeholders as ...