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RSS Lagan


209 Airport Road West

028 9878 8300

Lagan specialises in providing software solutions to governments worldwide and currently has over 160 public sector customers and more than 200 personnel. Over 37 million citizens around the world are supported by Lagan solutions. Lagan’s Enterprise Case ManagementTM (ECMTM) approach has been designed to streamline the service delivery functions of government, enabling improved efficiency and more citizen-centric, joined-up public services. The company is already the leading provider of Customer Relationship Management (CRM) solutions to Local Government worldwide and is growing rapidly in a number of other target markets, including Contact Centres, Case Management, Shared Services, Social Services and Housing in the UK as well as Human and Social Services and the Single Non Emergency Number 311 markets in the US. Lagan has enjoyed substantial and sustained growth, with revenue increasing by an average of 60% per annum since 2000. Lagan’s success has been reflected in its appearance in the Deloitte Fast 50 Awards for the past eight years and the Sunday Times Tech Track 100 Awards for five consecutive years, as one of the fastest growing UK technology companies. Funding of £5 million has been secured recently from BlueCrest Capital Management for Lagan’s future expansion in its new growth markets. Other investors include: Esprit Capital Partners, DN Capital, Crescent Capital, QUBIS Limited and Viridian Growth Fund. Founded in 1994 as a private company, Lagan’s headquarters are in Belfast, Northern Ireland, with offices in Newbury, UK and Washington DC and Chicago, USA.

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