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Strategic partnership enables Coactiva to continue to help protect the public purse

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Strategic partnership enables Coactiva to continue to help protect the public purse

COACTIVA, PART OF THE CALLCREDIT INFORMATION GROUP Logo

Published by Amy Bhavra for Coactiva, part of the Callcredit Information Group in Local Government

Leading expert in counter-fraud and empty homes detection, Coactiva has announced a strategic partnership with Civica, to help local authorities realise significant financial savings.

The new partnership with Civica, the market leader in specialist systems and business process services that help organisations across the public sector transform the way they work, will combine Civica’s OnDemand service, which the organisation already provides to local authorities, with Coactiva’s ThreeSixty Council Tax View and ThreeSixty Empty Homes solutions.

Part of the Callcredit Information Group, Coactiva’s solutions provide a natural extension to Civica’s offering, enabling local authorities to detect fraudulent single persons discount at point of application and amongst existing claimants, it will also monitor existing claimants for change of circumstances. Councils will also be able to identify empty homes that can be brought back into use. The money freed-up by both solutions can be used on vital front line services.

Andrew Davis, Director for Public Sector, Coactiva said: “At a time when budgets and resources are stretched it is imperative that local authorities look at ways they can maximise financial opportunities available to them.  We are delighted that our partnership will make this easier to achieve. 

“By quickly assessing existing discount claimants for eligibility and preventing false discount claims at point of application will help to make significant financial savings. This, combined with identifying long-term empty properties that are actually occupied, which can generate up to £350,000 of New Homes Bonus grants from the Department for Communities and Local Government over the next six years, will  help to protect the public purse further.”

Gary Bell, BPO Director, Civica said: “Civica and Coactiva already have a strong track record of working together in developing an in-depth understanding of how the public sector can drive efficiencies and make cost savings. We have worked on a number of projects including risk based verification (RBV) for the Open Revenues software. The combination of Civica’s council tax and benefits processing expertise and Coactiva’s robust data analysis will take the pain out of identifying false claims and changes in circumstance, ensuring the tax base is accurate, driving out fraud and error and maximising income to local authorities.”

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