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Council employee gets 'Heat Hero' award for battling fuel poverty

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Council employee gets 'Heat Hero' award for battling fuel poverty


Published by Anonymous for in Local Government and also in Communities, Environment, Housing

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An employee of Stockport Council has been named a national 'Heat Hero'.

Charity National Energy Action (NEA) awarded Clare Redfern the accolade for her contribution to tackling fuel poverty in her home town.

Over 10 years, Clare has gone the extra mile to help the fuel poor of Stockport and raised the profile of energy efficiency in the borough.

Since 2008, she has successfully brought over £13 million of measures to the town.

Clare has also been involved in the development of Stockport’s Local Assistance Scheme, who said: "Clare’s friendly and approachable manner and excellent communication skills means that she relates to vulnerable people so well, always seeking to find creative solutions to individual problems often going above and beyond what is required."

The Heat Hero Awards recognise individuals across England and Wales who have gone ‘above and beyond’ helping people who are living in fuel poverty.

Clare said: “I am over the moon to be chosen as a Heat Hero by NEA and ScottishPower, it’s worth all of the hard work when you know that you have helped people in the local community to stay warm in their homes.

"It is a team effort though and colleagues at Stockport Council and our partners Stockport Homes, Age UK Stockport and Familylink deserve the credit too."

Maria Wardrobe, NEA director of external affairs, said: “Our heat heroes’ are vital to the lives of people in their communities. Many fuel poor households are isolated and vulnerable and difficult to reach, it is important that we give credit to people like Clare who are working tirelessly to help these people to stay warm and well in their homes.”

A fuel poor home means a household is unable to afford to heat their home adequately for health and comfort and often leads to multiple issues including poor health, poor housing quality and poor wellbeing.


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