Council awards £12m housing repairs contract
Published by Max Salsbury for 24dash.com in Local Government and also in Housing
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Croydon Council has awarded a £10-12 million repairs and maintenance contract to property contractor Axis Europe.
The seven-year deal will see Axis maintain more than 16,000 of the council's properties across the borough.
The council says the new contract will net savings of over £2m a year on the existing deal with Mears and Mitie, money it will reinvest into its housing stock.
Beginning in April, the contract will provide a 24/7 contact centre all year round; a more flexible appointment booking system; online reporting for repairs and a smartphone reporting app.
Axis will also provide 10 apprenticeships a year, adult training, work placements and jobs for local people.
After the initial contract period is up, there will be the opportunity for two further four-year extensions.
Councillor Dudley Mead, cabinet member for housing, said: “With up to 70,000 repairs each year, this is a vital service for our 16,000 tenants and leaseholders.
“This new contract will mean a better service for residents that uses the latest technology and puts something back into the community.”