LAND DATA ANNOUNCES 2011 WINNERS OF THE LOCAL LAND CHARGES AWARDS

Published by Fiona Barron for Land Data in Local Government and also in Housing

Winners of the fourth Land Data Local Land Charges Industry Awards were announced last night, 16^th February, at the Grand Hotel in Bristol. The awards were presented at a glittering awards dinner hosted by journalist and media commentator Eve Pollard.

The winners were honored across six categories covering marketing innovation, customer satisfaction, most improved service, best NLIS local land charges department, local land charges officer of the year and a special tribute award.

Over 120 representatives from local land charges teams from around the country attended the awards ceremony.

The 2011 winners:

Marketing Innovation

Winner: Torridge District Council

Highly commended: Kettering Borough Council

Customer Satisfaction for Local Authority Searches

Winner: West Devon Borough Council

Highly commended: Torridge District Council

Most Improved Services

Winner: Stoke-on-Trent City Council

Highly commended: Suffolk Coastal District Council

Best NLIS Local Land Charges Department

Winner: Wealden District Council

Highly commended: Waveney District Council

Local Land Charges Officer of the Year

Winner: Ena Dixon, Leeds City Council

Highly commended: Amanda Harcourt, City of London Corporation

Special Tribute Award

Winner: Eileen McMullan, Richmondshire District Council

Judging was carried out by a team of industry experts from Land Data, NLIS Hub, SearchFlow and the Local Land Charges Institute. Entries for each award category were reviewed and judged on critical success factors such as innovation, planning, evaluation, customer service, electronic search strategies and results achieved. The customer satisfaction award was voted by solicitors and conveyancers from around the country who were asked to vote for the local authority that they believe delivers the best customer service

Jan Boothroyd, Chief Executive of Land Data commented: “The Land Data Local Land Charges Awards aim to celebrate and reward the achievements and accomplishments of local authorities and individuals. This year we had a record number of entries, it is so good to see local land charges departments across the country maintaining such a high level of service in such difficult market conditions.â€

The awards were sponsored by NLIS, SearchFlow, Thames Water Property Insight and the Local Land Charges Institute.

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Awards photographs are available please contact :

Fiona Barron tel: 07770 855337 e:fiona.barron@land-data.org.uk

For further information please contact:

Fiona Barron /Natasha Campbell at Land Data

T: 07770 855 337 / 020 7268 3578

E: fiona.barron@land-data.org.uk / Natasha.campbell@land-data.org.uk

www.land-data.org.uk

www.nlis.org.uk

Notes to Editors

Land Data regulates NLIS under an agreement made in 1999 with local government to fulfil objective 43 of the Modernising Government Action Plan and carries the sole mandate for NLIS commercialisation. IDeA established Land Data to serve the interests of the general public by making authoritative property search information accessible to all, whilst at the same time improving the home buying and selling process. Land Data fulfils this remit by promoting official electronically sourced land and property searches via NLIS, throughout England and Wales.

The NLIS Hub is connected to all local authorities in England and Wales, Land Registry, the Coal Authority and other sources of land and property data, the information is distributed by NLIS Channels to solicitors and licensed conveyancers. Since it began operation in 2001, over 19 million searches have been processed by the NLIS Hub.

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