allpay partners with Wincor Nixdorf to tackle public sector cuts

Published by Annie Neesham for allpay Limited in Local Government and also in Bill Payments

Innovative self-service payment kiosks will help public sector organisations cuts costs, increase efficiency and improve overall service.

Public sector payments specialist, allpay, has today announced it is working with Wincor Nixdorf, provider of IT solutions and services to retailers and retail banks, to offer improved payment solutions to public sector organisations.

The move comes in the wake of significant public sector funding cuts which will see departments facing, on average, cuts of around 25% over the next four years. In an effort to help its public sector customers ensure the cuts do not affect service, allpay has worked with Wincor Nixdorf to design a  range of payment and information kiosks.

These systems will make transactions, such as council tax payments, easier and more efficient to process. Rather than queuing to speak with a local council employee, the customer will now use a convenient self-service kiosk to find information and make payments. The council itself can in turn concentrate on offering in-depth advice to those who need it rather than dealing with admin-heavy processes.

John Ennis at Wincor Nixdorf commented: “With the recent public sector funding cuts, the pressure really is on to become more efficient and to ensure that revenues generated by the council are being used effectively. To provide the best service, local councils need staff who are experienced and able to provide good advice to the public. However, these employees must to be given the time to do this. Right now, too many staff are bogged down handing basic payments that could so easily be done electronically. Putting these kiosks in place will provide an invaluable resource to local councils, helping them deliver the best service under the toughest circumstances.” 

allpay has a proven track record in helping the public sector save money and improve efficiency, and currently works with over 750 local authorities and housing associations throughout the UK to improve payments services. This partnership puts the company in a great position to meet this growing demand – offering innovative technology to public sector organisations across the country.

Tony Killeen, allpay Managing Director, commented: “We are thrilled to join forces with Wincor Nixdorf to bring a new range of self-service payment kiosks to the public sector market. It’s always been our goal to let clients choose from the widest possible range of payment methods, as closely matched to their needs as possible. This partnership offers our clients an automated payment option for their customers, adding to our comprehensive bill payment collection service.”

Killeen adds: “allpay has always been dedicated to saving clients time and money not just now but in the future. To do this effectively, we must stay one step ahead - developing these kinds of innovative platforms for groundbreaking products and services which make processes more efficient and easier for everyone involved.”