Devizes care provider wins national praise

Published by AD for Sarsen Housing Association in Local Government and also in Housing

A local homecare provider has earned a three-star rating in a national service inspection.

Ridgeway Care won the seal of approval from the Care Quality Commission (CQC), an independent regulator that inspects home, hospital and residential care services.

The care provider was praised for its high standards and the quality of training for care workers. Staff get training from the moment they join and also attend regular workshops and on-the-job training to keep their skills up-to-date.

CQC also praised Ridgeway Care for its thorough security checks which means customers are cared for by people they can trust.

Care client Mrs Hilda Tuck said: “The carers are very are very kind and thoughtful in every way, and they listen to me.”

There are more than 5,000 registered home care providers in the UK and only a fifth have achieved a three-star rating. Ridgeway Care is the only three-star home care provider in Wiltshire's Kennet area.

Ridgeway Care provides care to people in their own home every day of the year. This includes personal care, such as washing and dressing, child care, caring for unwell people, housekeeping, shopping and collecting prescriptions. It has 60 care workers and provides more than 950 hours of care each week in the Devizes & Marlborough areas.