Berneslai Homes' stars are shining bright
Published by Sarah Schofield for Berneslai Homes in Housing and also in Local Government
Berneslai Homes Stars are Shining Bright
The survey asks a range of questions about how Berneslai Homes and their partners deliver services. The results place the company amongst the top performing Arm's Length Management Organisations (ALMOs) in the country.
Melvyn Lunn, Chair of Berneslai Homes says, "We always knew it would be tough to maintain such levels of satisfaction at a time when so many families are struggling, so we are delighted that 91% of tenants have said they are satisfied with our services."
Director of Customer and Estate Services, Dave Fullen adds, "To receive such great feedback, demonstrates that even through the tough times, we are a company who stays positive, supports our customers and keeps our eye on the ball. We'd like to thank Barnsley Council, our partners, Tenants Associations, and the Tenants Federation for their support over the last year who have made it possible to achieve this great result."