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CIH Eastern Conference and Exhibition 2014

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CIH Eastern Conference and Exhibition 2014


Published by Anonymous for Chartered Institute of Housing in Housing

11-13 November 2014, Radisson Blu Hotel, Stansted

About the event

Kindly Sponsored by

10% discount if you book by 26 September 2014 (offer does not apply to tenants or conference dinner bookings)Celebrating 25 years of the CIH Eastern Annual Conference

The CIH Eastern conference is the region’s premier annual housing event and attracts over 450 professionals during the three days.  This year is our 25th anniversary and we will be celebrating the success of our conferences with you. Reflecting on the past 25 years and looking forward to the next 25 years, throughout the programme content and dinners on each evening. The conference will provide great opportunities for networking with colleagues and learning about the latest challenges and issues in the Eastern region. Day 3 once again will follow the same format as last year and is aimed at front line professionals working in the housing sector – supported housing; resident involvement; housing management; housing repairs, homelessness and housing advice.  

“100% of delegates rated the CIH Eastern Conference and Exhibition as the most important regional housing event they attended in 2013”

We are bringing together the leading housing experts in the sector who will provide policy, strategic  and government updates, share good practice with delegates and offer solutions to the issues organisations may face.  We are providing more sessions than ever to accommodate the fast-paced changing environment that housing professionals are currently facing and we are pleased to welcome back for the third year running, Mark Easton, Home Editor of the BBC who will be chairing our conference.

Download full event programme

Day 1

Day one considers the high-level strategic and political issues facing the housing sector.  We open day one with a session on “our election hopes for housing.”  With less than 6 months to the 2015 general election, we hear from politicians and opinion leaders on what the different parties think and feel about housing..  Keynote sessions later in the day will cover the economy’s effect on housing led by Oliver Kamm, Columnist from the Times and Paul Johnston, Institute of Fiscal Studies and a final session on the next 25 years in housing and what we can expect from the CIH Vice President, Geraldine Howley and Cecilia Tredget, Managing Director, East of England LGA.

Master classes

Master classes will include sessions on what makes a good value for money statement; universal credit – learning from the direct payment pilots; joint ventures – new opportunities and challenges; risk management and assurance and proactive asset management in 2014.


Day 2

Day 2 will concentrate on the current operational issues that are surrounding our profession.  The opening keynote session looks at how universal credit is shaping up from Gavin Smart, Deputy Chief Executive, CIH and the Chief Executive of Wakefield and District Housing, Kevin Dodd, whose organisation is one of the leading pilots.  Kevin will share his insight on how to work with the changes most effectively. There will also be keynote sessions on social enterprises and capturing the community spirit from the founder of the Big Issue, John Bird MBE and Geeta Nanda, Chief Executive Thames Valley Housing who runs a successful social enterprise, ‘fizzy living.’ The closing  keynote session on day 2 will focus on ‘delivering the customer experience’ from the former head of Customer Service at John Lewis, Andrew McMillan.

Master classes

The master classes on day two will include sessions on proactive asset management in 2014; first class arrears management; housing law update; working with your boards effectively; the care act, what you really need to know; welfare reform delivery; climate change and flood prevention and improving outcomes for children, young people and families.


Day 3

Day 3 will once again provide a full day of learning and sharing of best practice for all front line housing professionals. The changes to day 3 are a result of your feedback from previous conferences and will provide an environment for you to examine the changing landscape and challenges that you face each day whilst continuing to provide customer focussed services to residents.  Our keynote session for the morning focusses on what motivates us to work in housing which will be delivered by the Chief Executive of South Liverpool Housing, Julie Fadden who has led her organisation to first place in The Sunday Times 100 ‘Best Not-For-Profit Organisations To Work For’ list. Julie will be sharing the stage with Alistair McIntosh, Chief Executive, HQN who will be presenting in his unique humorous style.  We are excited to be  closing our  conference on day 3 with a 2012 Paralympic athlete and silver medallist, Karen Darke. Karen is a member of the British Cycling GB squad and will share with delegates her personal story focused on overcoming challenge, embracing change and achieving the ‘unachievable.’

Master classes

The master classes on day three will include sessions on housing law on the frontline; ASB, prevention or cure; dementia: finding housing solutions; how to help tenants to manage their money;  support, health & housing – linking to social enterprises; safeguarding and housing; measuring social impact and homelessness’ impact on temporary accommodation

The venue

The Radisson Blu Hotel in Stansted is an enviable location just a two-minute walk from the airport terminal and mainline railway station.

  • Train station adjacent to hotel offers convenient, 45-minute train ride to Cambridge and London.
  • The hotel offers free parking for delegates for up to 200 vehicles.
  • It is 85 miles from Norwich, 66 miles from Peterborough, 57 miles from Bedford, 50 miles from Ipswich, 33 miles from Colchester, 30 miles from Cambridge and 40 miles from London
  • Just situated off junction 8 of the M11

Exhibition and sponsorship

Exhibiting at the Eastern Conference provides you with the opportunity to promote your organisation and the services you provide.  Refreshments will be served within the exhibition area enabling you to meet and chat with delegates in a relaxed atmosphere.  If you are interested in an exhibition or sponsorship opportunity then please contact Dale Smith on 024 7685 1722 or e-mail:

Alternatively you can download the exhibition and sponsorship prospectus by clicking here

2013 conference delegate testimonials

“An excellent event overall and Radisson Blu is a great accessible venue”

“Very good conference with plenty of information"

“Excellent conference, excellent content, hard to think of any improvements”

“The master classes were brilliant. Very useful information shared.”

Booking information

Early bird discount - save 10 % if you book before 26 September 2014

Please click here to access the booking options and costs for the conference.

You can book onto the conference in the following ways:

* Via the online form, please click on the book icon below

* Download a booking form and return via email on or by fax on 024 7642 1973.

* Or call the CIH events team on 024 7685 1722.

Please read our terms and conditions before making your booking.


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