Knightstone wins CAB award for welfare reform response
Published by Brian Church for 24dash.com in Housing
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The Citizens Advice Bureau has recognised Weston-super-Mare based Knightstone Housing as delivering best practice in their response to the government’s welfare reforms.
CAB’s five examples of best practice include a case study about Knightstone, which was praised for work they’ve done to refocus their business model to support residents, helping them to build financial resilience and putting residents in a better position to face reducing incomes.
Knightstone chief executive Nick Horne said: "We’re delighted to be recognised as an example of best practice. We invest over £2 million per year in our individual and community empowerment service to support residents to make a real difference in their own lives and in their communities."
He added: "In the face of austerity and welfare reforms, we’re investing more in people and places to ensure our neighbourhoods are great places to live in and to support our residents in the choices they make to improve their lives for the long term. Staff here have worked tirelessly to ensure that our residents are in the best possible position to tackle the reduction in their incomes. We’ll continue to do this, to work for the best outcomes for our residents and our business."