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CIH appoints Nicola McCrudden as new director in NI, RoI

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CIH appoints Nicola McCrudden as new director in NI, RoI

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Published by Brian Church for 24dash.com in Housing

'Customer insight' can help housing providers deliver better services 'Customer insight' can help housing providers deliver better services

Nicola McCrudden has been appointed director for Northern Ireland and the Republic of Ireland for the Chartered Institute of Housing, starting October.

McCrudden is currently policy and communications manager at Northern Ireland housing advice charity Housing Rights Service. She replaces interim Northern Ireland director Josie Twinning, who returns to her main role as head of marketing and communications at CIH.

"I am absolutely delighted to be working for CIH. As a housing professional I am committed to making a positive difference to people’s lives," McCrudden said. "I’m really looking forward to working with colleagues, members and stakeholders to promote best practice and high standards, and to help create a better housing system for everyone."

McCrudden is a CIH member and has previously worked for Shelter. She has worked in housing for most of her professional career and been involved in government advisory groups, including the promoting social inclusion on homelessness group and the financial capability forum. She recently set up Northern Ireland’s first private tenants’ forum to advocate for positive changes in the private rented sector.

CIH chief executive Grainia Long said: "We’re really happy that Nicola is joining us. Her commitment to supporting fellow housing professionals and improve housing for all is clear in everything she does. We think she is the ideal person to lead CIH’s work in Northern Ireland and to expand our support and services for housing professionals further into the Republic of Ireland."

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