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Westward makes money count for customers

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Westward makes money count for customers

WESTWARD HOUSING GROUP Logo

Published by Slough for Westward Housing Group in Housing

From left: Westward financial inclusion officer Beth Neal, Westward customer Nicky Southern with her Hudl tablet prize and Westward financial inclusion officer Jenny Matthews From left: Westward financial inclusion officer Beth Neal, Westward customer Nicky Southern with her Hudl tablet prize and Westward financial inclusion officer Jenny Matthews

Handy tips on how to budget and manage household finances were on offer at Westward Housing Group’s latest training course for customers in Plymouth on July 11.

The ‘Blooming Money – tricks of the trade’ course held at Onward House, Greenbank, saw residents of Westward properties enjoy presentations, workshops, films and quizzes with advice on reducing energy bills, water usage and the cost of a weekly shop.

South West Water and the Plymouth Credit Union were also on hand to offer individual financial guidance along with Westward’s financial inclusion officers Beth Neal and Jenny Matthews.

Westward’s Customer Engagement Manager Paul Raeburn said: “The course is part of our ‘Do Something Different, Learn Something New’ programme of events focusing on alleviating unemployment, fuel poverty, inclusion, homelessness prevention and anti-social behaviour management.”

The training aims to give customers the skills to be involved and help sustain their tenancies and improve the quality of their life experience overall.

Training is free to Westward residents including lunch and support is offered for childcare and carers’ costs to attend.

Those attending also heard a presentation about Westward’s ‘Bee Online’ campaign - a digital inclusion project aimed at teaching customers IT skills and one lucky tenant Nicky Southern, of Greenbank, Plymouth, won a Hudl tablet.

East Devon District Council tenants also attended as part of the Devon Involvement initiative and feedback from customers were that the course provided lots of helpful advice.

Westward tenant Pat Hammett said: “The course was very interesting and I learned a lot from it.”

The next Blooming Money event will be held on September 9 in Bideford.

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