Fiona's Phenomenal Result
Published by CGA Comms for Community Gateway Association in Housing and also in Communities, Environment, Local Government
Fiona and David Orr
A decision to change the direction of her housing career has paid off for Fiona Fisher, Community Gateway Association’s (CGA) Investment Contract Manager, who recently received national recognition for her work in repairs and maintenance at the Direct Works Forum awards.
The Direct Works Forum is the representative body for Housing Associations, Local Authorities and Registered Social Landlords employing their own trade staff for repairs and maintenance.
In 2013 Fiona led a project to transform the internal and external communal areas to properties on the Grange Estate in Preston. The work required included, re designing of all communal open spaces, new security doors, new communal lighting and electrics, internal upgrade and fencing.
Fiona’s career commenced 10 years ago, after an eight year career break. She worked in several departments, building an in depth understanding of social housing.
Positions as Assistant Housing Manager and Housing Manager led her to work on projects that were back then known as SRB, ‘Single Regeneration Budgets’.
Whilst working in Neighbourhood Services she worked closely with surveyors and contractors, she developed a keen interest in regeneration, both in the build and community aspects.
CGA's Decent Homes programme provided the opportunity to explore new horizons and she transferred over into the organisations Property Services team as an Investment Contract Manager in 2006.
In 2007, she went back to college and completed an HNC in the Built Environment.
Fiona currently manages a team of 16 which includes Surveyors, Customer Liaison teams, CGA’s Handyperson team and fencers.
She is part of the team developing and delivering CGA’s large investment and cyclical programmes of work and has responsibility for the investment budget which following completion of the organisations Decent Homes programme is in the region of £5m per year.
Receiving her certificate from David Orr, Chief Executive of the National Housing Federation Fiona said, “I have to say thank you to my fantastic team without who my job would be extremely difficult. The Grange project was about changing lives not just the physical aspect of the buildings and I am extremely proud to have been recognised for the job I love.”
Paul Mooney CGA’s Head of Property Investment commented “This is a tremendous achievement for Fiona and worthy recognition of her efforts especially last year to improve the quality of housing for CGA's tenants and improve wider communities in which we work. She was up against stiff competition in this national competition and we are extremely proud of her and the work she is doing.”