Letting agents in Scotland want compulsory code of conduct
Published by Brian Church for 24dash.com in Housing and also in Regulation
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More than 80% of Scotland’s letting agents want a compulsory code of conduct.
The vast majority of the Council of Letting Agent’s members (81.4%) said this would help improve the reputation of the industry. Altogether, 1 in 4 said the negative reputation of agents is one of the biggest challenges facing the industry.
On the plus side (for letting agents), a huge 87% said they expect to be busier in the coming year.
Council of Letting Agents (CLA) convenor Kathleen Gell said: “Far from being complacent, our members agree that further regulation is required to ensure tenants and landlords get the best possible service in a sector that is showing rapid growth in Scotland … As with any market; bad experiences don’t just harm the individual company involved, but the whole sector.”
Recently announced measures for letting agents to pass a ‘fit and proper person’ test have been welcomed by agents, with 81% agreeing there should be a requirement for professional training.