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£1.5 million extra income for Guinness South residents

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£1.5 million extra income for Guinness South residents

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Published by Brian Church for 24dash.com in Housing

UK inflation soars to 4.4% in July UK inflation soars to 4.4% in July

Guinness South residents have gained £1.47 million in extra income over the past 12 months thanks to the housing association’s financial inclusion team.

The team supported 860 residents with expert advice including budget planning, signposting to other agencies and liaising with local authorities on their behalf.

Housing manager Annmarie Teahan, who heads up the team, said: "A recent case saw us work with a resident who was in arrears of nearly £1,800 and facing the very real possibility of eviction. Amongst other things, we helped her with budget planning, liaised with her local authority to secure a backdated housing benefit claim and signposted her to Citizens Advice for further debt advice."

As a result, "the resident’s arrears are now very much reduced and her monthly payments are all under control".

Many residents face increasing financial challenges such as rising food and fuel prices and benefit changes in a constant fight to keep a roof over their heads. Teahan said Guinness South takes a holistic approach to helping residents, along with a tenancy sustainment team to "support our more vulnerable residents struggling to manage their tenancy due to various issues such as health problems, substance misuse, literacy problems, isolation or domestic violence".

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