Sheltered housing grandmother's body lay undiscovered for three days
Published by Max Salsbury for 24dash.com in Housing and also in Communities
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A grandmother lay dead in her sheltered housing accommodation for three days before her body was discovered.
Sylvia Jay was supposed to be checked on every day by landlord Sanctuary Housing.
However, the social landlord only discovered her body after a friend of the 76-year-old raised concerns after not seeing her for several days.
Mrs Jay's daughter has claimed that Sanctuary should have sent a warden to check on her mother every day.
Linda Jay, 52, said: "We are in shock at the moment but we are not leaving it. We put my mum in warden-controlled housing so she would get a knock on her door at 9.30 am every day. She's not been getting that knock and that knock could have saved her life."
Mrs Jay was last seen at her flat in Beane River View, Hertford on Tuesday last week.
In a statement, Sanctuary's national services manager, Claire Irwin, said: "Our sympathies go to Mrs Jay's family and friends and we will extend them every support and assistance at this very difficult time.
"We are looking into the circumstances and will keep the family fully informed. Mrs Jay was a vibrant and active member of our community and will be greatly missed."