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Residents warned to be on their guard against bogus callers

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Residents warned to be on their guard against bogus callers

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Published by kerri smith for Thrive Homes in Housing and also in Communities

Thrive Homes is warning tenants to be on their guard against bogus callers after a number of residents in the Watford area have been targeted.


People have been knocking on doors, pretending to be from the housing association, in order to con their way into vulnerable residents’ homes or persuade them to have work carried out.

All Thrive Homes staff always carry identification, with a photograph, and all its contractors will carry identification and a letter of authority from Thrive.

Neil Davis, Customer Services Manager at Thrive, said: “Anyone who gets a doorstep caller claiming to be from Thrive Homes should ask to see the person’s ID. A genuine member of our staff will be more than happy to show you their identification.

“Then you should check the ID and, if you are still unsure about the person, ring us on 0800 917 6077. Don’t let anyone into your home if you are uncertain about them.”

To safeguard against bogus callers, police advise locking your back doors and windows before answering the front door, using the spyhole, keeping the door on its chain, asking for and checking ID and always shutting the door if you need to get something while they wait.

If you are unsure about a caller, do not let them in but ask them to come back at a more convenient time when you have someone with you. If you think the caller was fake, contact the police to report the incident.

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