Salix Homes tenants £500,000 better off
Published by James Allan for Salix Homes in Housing and also in Care and Support
Social housing tenants in Salford are almost £500,000 better off this year thanks to Salix Homes.
The housing provider, which manages 8,500 homes across Central Salford, employs a specialist Money Advice Team (MAT) which offers tenants help and support to make savings, avoid or manage debt and increase their income.
MAT was expanded last year in a bid to provide additional support to tenants affected by the Government’s Welfare Reforms, including ‘bedroom tax’ and Universal Credit.
Tenants in Salford are now almost half a million pounds better off thanks to the team’s efforts to assist them in implementing a range of money saving measures including switching their energy suppliers, consolidating their debts and accessing additional grants and benefits.
So far MAT has helped 21 tenants switch to water meters to reduce their water bills and £52,000 has been awarded to residents in United Utilities grants, which provide financial assistance for people who cannot afford to pay their water bills.
Since December alone 51 successful Discretionary Housing Payments (DHP) applications have been made for people struggling to pay their rent and the team has also helped 35 tenants reduce their weekly debt repayments from an average of £10.80 per week to £3.60.
Sian Grant, interim director of customer and neighbourhood services at Salix Homes, said: “We know that for many people understanding the changes to the benefit system, filling out forms and learning how to budget can be daunting, so we are here to help.
“As the impact of the Government’s Welfare Reforms really take hold, we know that many people are struggling financially, but there are so many ways we can help our tenants avoid debt and manage their money. Whether it’s helping them switch energy providers, applying for a bank account or ensuring they’re receiving all the benefits they are entitled to, we are here to give advice or assistance and we don’t want people to suffer in silence.
“Not only have these additional measures we’ve put in place ensured our tenants are almost £500,000 better off, but as a result we’ve reduced our level of rent arrears, which is a great achievement in these challenging financial times.”
To contact MAT call 0800 218 2000 or email firstname.lastname@example.org