Capita, Barclays team up to offer alternative payment methods
Published by Max Salsbury for 24dash.com in Housing and also in Finance
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Capita has entered the brave new world of welfare reform by integrating Barclays Pingit, the mobile payment service, into its payment solutions. Working in partnership with Barclays, Capita has already gone live and is offering its existing housing payment clients the option to receive payments from their customers via the app.
Capita says this "will make it easier and quicker for housing associations to receive and track rent payments; increasingly important as welfare reform sees more people having to contribute towards their rent".
A social housing customer will be able to pay their rent using a smartphone to scan a QR code on their rent statement and make a payment directly with Pingit. Those without a smartphone can scan their bill at one of Barclay’s 150 QR scanning ATMs. The payments will automatically update the housing association’s records with details of who has paid for what.
Jon Peart, payments director at Capita’s software services business, said: "We are constantly looking at innovative ways of offering solutions to our housing clients in order to make their customers’ lives easier. With an ever-greater number of mobile devices in the UK, housing associations need to consider how their customers can make payments via mobile devices.
"Often, their customers won’t have access to the internet via a computer in the home, so Pingit was the obvious choice for us. We believe this partnership will help encourage an increasing number of housing associations and organisations to adopt this alternative payment method.”
Barclays Pingit launched in February 2012 and has been downloaded 2.5 million times, with over £350m of payments being processed through the platform. Users do not have to bank with Barclays and it is free to download and use the app.