HouseMark offers sector new offer
Published by Max Salsbury for 24dash.com in Housing
Standard housing picture
HouseMark, a provider of performance improvement support to the social housing sector, has launched a refreshed offer to housing organisations.
The new offer stems from extensive consultation with Housemark's 950 member organisations who asked the organisation to provide business intelligence to support them in modernising their services.
Chief executive Ross Fraser said: “The key to delivering business intelligence is to recognise that the sector is increasingly diversifying, and to reflect that through flexible service delivery with greater customer choice.”
HouseMark business intelligence will focus on two themes: data analysis and knowledge transfer.
The firm's benchmarking has been restructured to give members the choice between detailed or more strategic level data collection and reporting.
Housemark says its data inputs will be quicker and easier and new data visualisation tools will support more in-depth analysis of cost and performance.
Complementing benchmarking, the company is currently working on ‘big data’ projects from which it claims a new suite of data services will flow.
HouseMark is also developing a data warehouse covering all available housing data. Other new services will help members tackle fraud and manage the impact of welfare reform.
Speaking about the new five-year programme, HouseMark chair Jon Sawyer said: “Today marks a new beginning for HouseMark and at the heart is a promise to deliver business intelligence which helps our members maximise performance and value for money, enabling them to become better, more efficient and effective social businesses.”