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The SLH Group crowned No.1 Not-For-Profit company to work for in the UK

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The SLH Group crowned No.1 Not-For-Profit company to work for in the UK


Published by Michelle Bloore for South Liverpool Homes in Housing

Apprentices on site with Countryside Site Manager Apprentices on site with Countryside Site Manager

Liverpool Housing Association, The SLH Group, is celebrating after taking first place in The Sunday Times 100 ‘Best Not-For-Profit Organisations To Work For’ list. 

The SLH Group, which provides employment, training and development to over 90 staff and excellent housing and development services to 3700 tenants, received this accolade after employees took part in a national survey by Best Companies which measures employee engagement.

Julie Fadden, Chief Executive of The SLH Group said “To reach the number one spot is simply magnificent!  We’ve always known that SLH is a really special place to work and it’s great to have this officially confirmed by a respected independent national survey.

“The accolade is testament to an exceptional team of people who are passionate about delivering outstanding services to our customers and reflects our continued commitment to create a workplace that’s dynamic, unique and fun.”

The organisation is delighted to move up to the elite number one position after being placed 12th in 2013, previously ranking 89th in 2012.

Tony Russell, Executive Director of Corporate Services said “To say we are proud of this achievement is an understatement.  Four years ago when we entered the survey we didn’t even make it on the list, however we used the results, as we do every year, to focus our efforts on improving employee engagement. We’ve introduced monthly engagement sessions which inspire and inform colleagues on the future direction of the company and a monthly ‘Staff Care’ group chaired by the CEO to ensure that the views of employees are acted upon.”

As the group celebrates its 15th anniversary this year, employees score the leadership of the organisation highly with 94% of employees saying they have confidence in the leadership skills of the senior management team.  This was reflected when Julie Fadden was named runner-up in the Best Leader category at the awards event on Wednesday.

89% of employees are proud to work for the company and this is not surprising given almost all colleagues (99%) feel that the organisation encourages charitable activities.  In its efforts to give something back to the community, the needs of tenants are a priority, particularly in the colder months when colleagues deliver winter warmer packs and hampers to the most vulnerable customers.

Managers at the organisation were also recognised highly when 95% of employees agreed that they get support from their manager.  Management capability has improved considerably since the CEO personally mentored every manager and team leader through a comprehensive leadership programme.  Managers have set up a ‘goodie cupboard’ to instantly reward colleagues when they have gone that extra mile, they also take advantage of office plasma screens to highlight employee compliments, together with an ‘success wall’ which records employee achievements.

The SLH Group formed in 1999 following a stock transfer from Liverpool City Council, managing over 3600 homes in the Speke and Garston areas of Liverpool.  To find out more about what makes the SLH Group an outstanding employer, visit


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