Spire Homes nominated for TPAS Award
Published by Kerrie Beck for Longhurst Group in Housing and also in Communities
Spire Homes have been celebrating this week following the announcement on Tuesday that they have been shortlisted in the Excellence in Digital Engagement category for the TPAS (Tenant Participation Advisory Service) Awards for the Central Region.
Following on from a tenant survey that showed only half of tenants had web access at home, the last 12 months have seen Spire’s ‘getting online’ initiative focusing on improving accessibility, improving skills, and working with local organisations to help tenants get online.
Examples of this work includes the launch of ‘Cyber Space’, an IT suite where tenants can access the internet during office hours, and a ‘Making IT easy’ course as part of the Lear4Life scheme. Spire Homes have also expanded their online presence by launching their very own Facebook page so residents can get in touch at the click of a button and stay up to date with the latest news from Spire Homes, as well as refreshing their website with improved online facilities.
Pipeline projects include a laptop hire scheme to help tenants find employment, complete training or start their own business and an online ‘My Account’ service on the website to allow tenants to manage their tenancy with access to their rent statements, contact details and other online features such as reporting a repair.
“We’re delighted to have been shortlisted for this award! Our ambitions to increase access and improve skills is helping tenants gain confidence and independence as they take control of their future. There is so much that our residents could benefit from if they get online ; we hope that better access to employment and education, as well as money management tools and online savings will result in a better quality of life for all our tenants.” Julie Doyle, Managing Director of Spire Homes.
The awards recognise both individual and collaborative initiatives that have made a real difference to people’s lives and their wider communities.