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Social tenants unite to tackle ASB-plagued street

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Social tenants unite to tackle ASB-plagued street


Published by Anonymous for in Housing and also in Communities

finchdale finchdale

The residents of a north east street have united to combat a spate of anti-social behaviour.

Finchdale Close in North Shields had been afflicted with parties, excessive noise and vandalism - but now social landlord Isos Housing, working alongside the police, has brought tenants together to tackle the nuisance.

After receiving complaints about ASB and tackling each case individually, last May Isos' safer neighbourhoods team joined their housing management colleagues to assess how they could work together to improve life for the street's residents.

Investigations quickly found that three or four households were responsible for causing the majority of the ASB.

Team leader Laurie Edmundson and her officers worked with the Isos housing team and the police to start tackling the problems. She said: “We surveyed the close, where there is a mixture of owner occupiers, shared ownership properties and many Isos tenants, to hear what they had to say.

“We also worked with those who were particularly vulnerable at the time, as well as those residents that were victims of ASB.”

The number of incidents of ASB reported to the police has dropped from a high of 23 in July last year, down to just one so far in 2014.

Laurie said: “This shows that when we are faced with a challenging collection of ASB issues, making a combined effort with the police really is effective.

“We took the necessary action against individuals, and when our plans were implemented, ASB reports to the police fell rapidly.

“Safer neighbourhoods officer Garry Scurfield and the local housing officer Chris Whewell spent significant time there working with the police neighbourhood team, residents and those responsible for the ASB.”

Chris Whewell, Isos housing officer, added: “Complaints to Isos have stopped altogether for now, but back in the summer months we were receiving almost daily calls from residents updating us on incidents, reporting further ASB and activity in the close."


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