£250,000 invested to help tenants through difficult times
Published by Max Salsbury for 24dash.com in Housing and also in Finance
Guinness South is investing £250,000 into a new five-person team (pictured) designed to help tenants sustain their tenancies through difficult times.
The team, which will launch in January, will provide short-term, intensive support to help deal with issues such as health, finances and unemployment, and will aim to reduce the cost and distress of failed tenancies.
The 17,500-home provider says it has recognised that some of its tenants may be dealing with various factors that could affect their capability to keep their homes.
Justin King, Guinness' head of operations, said: “Following a successful pilot, we’ve redirected resources to create this new team which will give us the capacity to work one-on-one with our residents who have additional support needs. It will enable us to provide support anywhere from four to ten weeks, and although it’s not a long-term service, we will ensure that the individual has an alternative provision in place before we step away.”