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City West Housing Trust awarded two prestigious accreditations

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City West Housing Trust awarded two prestigious accreditations


Published by Bobbie H for City West Housing Trust in Housing and also in Communities, Environment

A City West sheltered scheme benefitting from green improvements A City West sheltered scheme benefitting from green improvements

City West Housing Trust’s commitment to equality and diversity and environmental sustainability has been recognised with the Diversity In Business (DIBA) and Sustainable Homes Index for Tomorrow (SHIFT) accreditations.

SHIFT, which independently benchmarks the environmental performance of housing associations, has awarded City West a silver accreditation.

The index is an environmental benchmark methodology used to assess an organisation’s sustainability credentials and includes over 65 organisations spanning the majority of the UK – England, Scotland and Wales. SHIFT was developed with the support of the Homes and Communities Agency (HCA), WWF, the Mayor of London and UK Green Building Council (UKGBC). It is formally recognised by the Department for Energy and Climate Change and the Chartered Institute of Housing.

City West’s SHIFT assessment was divided into four sections: strategy and management, office practices, existing buildings and new build and enables the housing association to benchmark its current performance against peers and provide targets for future improvements.

The social landlord has also retained its excellence standard for DIBA, which promotes fairness for staff and customers.

The award assesses City West’s commitment to equality, and for the third consecutive year City West has been re-accredited for going above and beyond the required standards. 

The assessor gave lots of positive feedback on the work City West have done since the first accreditation in 2011, praising the landlord’s use of customer data to shape its services and also advised that the organisation has no areas of partial or non-compliance. 

Nigel Sedman, Assistant Director of Investment and Regeneration at City West Housing Trust, said: “At City West we place equality and diversity and environmental sustainability at the heart of everything we do. Whilst reducing our carbon footprint is an essential part our organisation’s ethos, it is also a way to address fuel poverty, improve our customers’ quality of life and strengthen the communities in which we work. We also go the extra mile to make sure that all of our staff and contractors respect the diverse needs of individuals in our communities, and to ensure that our own workers are treated fairly.

“We are proud to have been awarded two accreditations which demonstrate our commitment to this agenda.”


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