Housing association begins £3.5m telecommunications contract
Published by Max Salsbury for 24dash.com in Housing
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AmicusHorizon has begun a £3.5 million telecommunications contract, designed to refresh the bulk of its services.
The South East-based landlord has brought in Azzurri to provide it with WAN, internet provision, fixed lines and SIP, telephony call charges and video conferencing over a five-year contract.
The 28,000-home provider's properties are managed by 15 primary offices and 70 remote, single person offices.
Seventeen companies responded to a Europe-wide tender which was judged according to three areas: value for money; obtaining the best solutions currently available in the marketplace; and receiving the best quality of service possible.
Amicus says it chose Azzurri based on the quality of its solutions, the professionalism and depth of its proposals and how well it suited the housing association's needs and pricing.
In addition to significant improvements in reliability, functionality, and flexibility, Amicus expects to save approximately £1.5m during the term of the contract, including a significant proportion in the first year.
Martin Crouch, AmicusHorizon's IT services manager, said: “We were very impressed with Azzurri’s approach throughout the tender process. Azzurri won more parts of the tender than any other supplier because of the professional and consultative approach of its team. The amount of information they provided for each of their solutions was refreshingly detailed and succinct. Often the solutions they proposed in the initial consultations were already spot on – little was changed in the subsequent discussions. This showed us they really understood the needs of our organisation.
“While cost savings were important to us they weren’t the primary driver of the project. Overall we wanted to get as much value as we could, this meant value in service, the quality of the solution, and the attention to detail. These factors were far more important to us than the price tag. Azzurri won on all fronts, they delivered on quality, and brought significant cost savings.”
Rufus Grig, CTO, Azzurri, said: “AmicusHorizon has proven that Azzurri’s wealth of expertise and excellence is not diluted by the breadth of its portfolio. Delivering both exceptional quality of service and value for money across WAN, internet, fixed line telephony and video conferencing is no small achievement. We are proud to be working with AmicusHorizon on such a broad range of their telecommunications needs.”
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