Social tenants get refund as landlord slammed at tribunal
Published by Max Salsbury for 24dash.com in Housing and also in Communities, Legal
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Social landlord Metropolitan has been ordered to repay tenants part of their management fee after being taken to a tribunal.
A judge strongly criticised the housing association for failing to properly manage the accounts for Raleigh Square in Radford, and failing to replace a CCTV system where only 30% of the cameras worked.
The case was brought by resident Kevin Stanley, who has lived at Raleigh Square since 2004. He said: "We faced paying a management fee of almost £350 for the year 2011/12. The money is meant to be used by Metropolitan to properly manage the accounts and contracts for service like cleaning and security.
"But the accounts were not delivered on time, and Metropolitan have still not replaced a CCTV system which was found to be faulty nearly three years ago."
The tribunal agreed that the landlord should have provided properly audited accounts within six months of the end of the financial year in September 2012, but had failed to do so.
In evidence submitted by Metropolitan, the tribunal found that for a previous year, the audited accounts were 22 months late -despite the lease stating that they should be provided "as soon as practicable" after the end of the accounting year.
Mr Stanley added: "It wouldn't be so bad if the management fee was all we had to pay. But it's part of a much bigger service charge which is currently over £1,500 a year. This must be one of the highest monthly charges in Nottingham - and it's not as if we live somewhere expensive like the Lace Market."
The tribunal concluded that the management charge should be reduced by a third.
We are currently awaiting a response from Metropolitan.