Home Group invests £110,000 to protect customers’ homes
Published by M Parker for Home Group in Housing and also in Communities, Environment
A LEADING affordable housing provider is installing state of the art watertight doors to protect its customers from flash floods.
Home Group has started the final phase of a £110,000 project to protect 21 of its homes in Northumberland from flooding.
Work will be carried out during the next three weeks to fit bespoke watertight front and back doors to properties in The Mart, Haltwhistle. The doors are the final part of an extensive programme of work the landlord is carrying out to protect customers from potential flash flooding.
The homes were hit twice within two weeks last year after unprecedented heavy rain caused a nearby culvert, not owned by Home Group, to overflow.
Now customers living in the properties will be able to enjoy their homes in the knowledge they will remain safe and dry even in the heaviest of downpours.
Home Group has installed flood prevention airbricks to all ground floor properties and also installed non return valves to toilets and waste outlets.
Now the flood proof doors will ensure water won’t be able to penetrate the properties in the event of future floods.
Margarita Morrison, Home Group director of customer service, said: “Many of our customers at The Mart have enjoyed living in their homes for a number of years but last year the properties were flooded twice within the space of a fortnight.
“We know how upsetting flooding can be and how when it has happened once you fear it may happen again. That’s why we’ve invested a considerable amount in doing everything we can to protect these properties from flooding.
“It’s important to us that our customers feel secure so we’ve taken our time to test many products on the market and find the best watertight doors we can. We’ve employed a company from Worcestershire to come to Haltwhistle during the next three weeks to install the custom made doors.
“Despite being designed to withstand flooding the doors look like any other PVC door and our customers were able to choose their own door design.”
The improvements will complement three underground drainage tanks which already provide storage capacity for excess water during heavy rainfall.
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