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ENER-G Switch2’s new pioneering technology celebrates win at the Housing Innovation Awards

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ENER-G Switch2’s new pioneering technology celebrates win at the Housing Innovation Awards


Published by Yan Evans for Switch2 in Housing and also in Bill Payments

Yan Evans, Director, ENER-G Switch2 Yan Evans, Director, ENER-G Switch2

ENER-G Switch2  has been successful in winning the Most Innovative New Product Award at the Housing Innovation Awards for its ground-breaking G6 energy payment system.

Facing strong competition from a number of other highly innovative products, it was the G6’s role in helping to alleviate fuel poverty on district and community energy schemes that secured the award for ENER-G Switch2.

Yan Evans, Director of Sales and Marketing for ENER-G Switch2, who collected the award, said: "This award has special significance for us because it is voted for by housing professionals, our customers. Before developing the G6 we asked them what the main issues were when managing their community energy schemes and we incorporated these requirements into the product. As a company, we have always endeavoured to deliver innovative products and services in to the marketplace helping to move the industry forward for all stakeholders; from developers and consultants, to housing providers, scheme operators and especially consumers.

"It is the multi-functionality of the G6 that sets it apart. It offers the capability to provide a wireless data collection solution, remote and interchangeable billing and prepay options, as well as being an ‘in-home display’, which helps developers gain additional credits towards the Code for Sustainable Homes. The pioneering yet simple to use pay-as-you-go aspect of the G6 works much like topping up a mobile phone, using smart wireless technology instead of a traditional token-based pre-payment system. Most importantly, it supports scheme operators to manage their consumer debt exposure. In fact we are so confident in the capability of our product that we are willing to take on consumer debt risk on schemes currently managed by our clients or others."

He added: "It is the unique monitoring and on-going customer support that happens behind the scenes at ENER-G Switch2's customer support centre that allows us to confidently tackle debt risk. Decades of experience working with this customer group has placed us in a position of trust and responsibility to provide products and services that match their changing needs. Our intention is to lift people out of fuel poverty by helping them to understand their energy consumption and how to budget more effectively."

Since the roll-out of the G6 system into more than 1,000 properties owned by Kirklees Neighbourhood Housing (KNH) began in May 2012, residents have reduced overall energy consumption by around 15% and when winter consumption is factored in and residents become more familiar with the system, it is estimated that the annual average consumption will be reduced by 30% or more.

Barry Goodwin, KNH Project Manager said: “The key to reducing energy consumption is being able to see what you’re using. Weekly heating bills have plummeted to, on average, just £5.00 per week. For our elderly residents this amount is just about covered by the winter fuel payment paid by the government, therefore we can say that this project is most definitely providing affordable warmth to our residents.”

For further information on the G6  click here

ENER-G Switch2 has more than 30 years’ experience of metering and billing in social housing, including five previous generations of pre-payment devices. This included patented technology, which was adopted on license by the London underground for the old ticketing systems. The company has used this experience and expertise in the process of creating the G6 EcoServe. 

In addition to the G6 operation, ENER-G Switch2 generates approximately 20 million data transactions per year and over 12,500 energy bills per month. Approximately a third of bills come via equipment supplied and installed by third parties.  The company also provides operation and maintenance services to more than 65,000 dwellings across over 400 district and communal energy schemes in the UK.

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