Three new roles as CIH announces ‘growth strategy’
Published by Brian Church for 24dash.com in Housing
'Customer insight' can help housing providers deliver better services
The Chartered Institute of Housing has announced three new roles - including a deputy chief executive - as part of its growth strategy.
The roles are: director of operations (deputy chief executive); director of education and membership; and director of commercial services.
The new strategic direction was announced to staff on 28 January and the CIH says it will release more details “over the coming months”.
A CIH spokesperson confirmed two directors would be leaving the organisation “out of personal choice”.
The CIH also said there were no plans to close offices as part of the changes and no imminent redundancies were planned.
“This is very much about focusing on growth and investment for the future of the organisation,” the spokesperson added.
Chief executive Grainia Long confirmed that a transformation programme is in place to re-orientate the organisation around its new vision and mission. The CIH says it plans significant investment in its membership, in its role as an awarding body for professional standards, and in online education.
The moves follow a review by the Governing Board of CIH’s future strategic direction and will be delivered over a three-year period.
“CIH is investing in its strengths – our members and our commitment to professional standards,” Long said. “Every member matters and we are putting members at the heart of everything we do. Now more than ever, housing professionals need to deliver in their day job, while having an edge in a competitive careers market.”
The CIH is the professional body for people involved in housing and communities, with a membership of 22,000.