Apprentices for Eden Housing Association
Published by Tracey Errington for Eden Housing Association Limited in Housing and also in Education
new apprentices with MD
Two new apprentices join Eden Housing Association
As a new step in staff recruitment and development, Eden Housing Association (EHA) has taken on two apprentices. Max Stoddart and Laura Brunskill officially began their apprenticeships in the autumn and have now completed their first rotation of duties.
Max Stoddart from Penrith and Laura Brunskill from Kirkby Stephen both heard about the opportunity at Eden Housing Association through GEN II and are working towards an NVQ Level 2 in Business Administration. Gen II is assessing the two teenagers as they progress through their training and they have just completed their first quarterly review.
Max, who was an Ullswater Community College pupil, spent his first quarter at EHA working as part of the Corporate Administration Team. He has seen first-hand, the range of issues, queries and problems faced by tenants and how the Corporate Administration Team provides the supporting link to Customer Advisors. Max said “it’s great to be learning and working at the same time. I can see what we do makes a real difference – and if we make a mistake it can mess up someone’s life. My next rotation is working with the Customer Advisors so I’ll be able to see how they follow up the issues I have been passing on to them.”
Laura, who attended Kirkby Stephen Grammar School before joining EHA has already completed a rotation working with the Customer Advisors. Laura said “It has been a real eye opener and I didn’t really know just how much the Association is involved in. I’ve had the opportunity to go out with Housing Officers and see the issues they deal with on a day to day basis and also took part in the annual ‘Estate Inspection’ in my home town – it made me look at our community in a completely different light.” Now she has completed her first rotation, Laura is looking forward to the customer interface as part of the Corporate Administration Team.
John Clasper, Managing Director at EHA said “Apprenticeships are something new for us, but Max and Laura are doing really well. They ask a lot of questions which is good, and having the support of Jackie Robinson from GEN II means they are receiving positive personal development input from other sources too. Max is now much more confident talking to people and Laura has a good grasp of the issues faced by our Housing Team. They are both excited about swapping rotations and I’m sure will continue to make good progress.”
Anyone interested in finding out more about Eden Housing Association can contact John Clasper on 01768 861400 or visit the website www.edenha.org.uk
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